Why You Need to Take This Training Course?
This Course will help YOU to:
- Master the Value Proposition: The course equips you to effectively communicate the value proposition of service contracts. You’ll learn how to translate technical jargon into clear benefits that resonate with customers. Upbeat Consult’s focus will likely be on highlighting peace of mind, cost savings in the long run, and avoiding unexpected repair expenses.
- Confidently Handle Objections: You’ll gain the skills to anticipate and address customer concerns about service contracts. The program involve learning to overcome objections about initial cost, the necessity of the service, or the quality of the service offered. By confidently addressing these concerns, you’ll increase your chances of closing the sale.
- Become a Trusted Advisor: Upbeat Consult’s program focus on active listening and understanding customer needs. This will help you position yourself as a trusted advisor, not just a salesperson. By focusing on building trust and demonstrating a genuine interest in helping customers protect their investments, you’ll create long-term relationships that benefit both you and your clients.
What you'll learn
- Participants will understand what is selling all about and what is a service contract, its importance and components (e.g., Medical Device)
- Participants will be conceptualizing their role as service contract specialists and be familiar with the decision mechanism process inside their key accounts
- Participants will be introduced to the concept of excelling in service contract selling by analyzing one of the multinational companies' service offering case study
- Participants will know the sales process starting from the sales funnel and its components till the sales call steps based on need satisfaction selling concept and apply it in their service contract selling
- Participants will discover the five tips of how to successfully sell a service contract supported with an example of one the multinational companies' case study on that
Instructor: Dr. Samer Sowidan
This 8-Hrs. Training Course is Equivalent to 7 Continuing Professional Development (CPD) hours.
- Duration: 8.00 Hrs. One Day
- Time: 9.00 am-5.00 pm
- Prerequisite for this course: None
- Language: English
- Level: Any one interested
- Classroom & Virtual Training
- Price US $ 320
- Certified and Accredited Certificate
- Discount available for companies who send three or more participants
- Seats for this course: 12
- Virtual through google meet
- Classroom course at Upbeat office, hotel or at the customer premises
